Definity Callmaster II

• 6 Call Appearance/Feature Buttons.
• 5 Exclusive Feature Buttons.
• 2-Line Supertwist Display.
• Built-In Recorder Interface allows you to connect a recording device for recording all voice interactions.
• 2 Headset Jacks
• Adjunct Jack used for connecting compatible adjunct equipment such as an S101A or S201A Speakerphone, a 502A Adapter, or a 500A Headset Adapter.
• Conference/Ring
• Release
• Transfer
• Mute
• Redial
• Drop/Test
• Volume Control
• Requires headset with plug prong or handset cradle kit for operation.

Definity Callmaster II

The Callmaster voice terminals referred to in this manual include the Avaya Callmaster II and the Callmaster III models. Both of these voice terminals have been specially designed for use with the Automatic Call Distribution (ACD) system and the many features of Definity Generic 1, Generic 2, and Generic 3.

The Definity Callmaster II and the Avaya Callmaster III are identical in appearance. Each has six buttons that can be used for either call appearances or features and 15 buttons that are administered exclusively for features. They also have a 2-line supertwist liquid crystal display for showing call-related information, and designated buttons for both the ACD Log In and Release features.

The Definity Callmaster II has a built-in Recorder Interface which allows you to connect the voice terminal to a recording device so that you can record all voice interactions. The Callmaster III does Not have a Recorder Interface. For easy identification of which model you are using, see the model number printed on a sticker on the bottom of each Callmaster voice terminal.

Note:
The tape recorder used with Avaya Callmaster II voice terminal with Recorder Interface must be purchased by the user; it is not provided with the voice terminal