No KSU, PABX, ring generator or remote display needed.
Three custom recordings stored in non-volatile memory:
Call screening option
Custom ringing Intercom, transfer and 3-way calling
Local and remote programming and recording
Detects and regenerates CPC signals
Direct call pick-up
Statistics available through RS-232 port
Made in the USA.
Power: 120V AC/13.8V AC 1.25A, UL listed adapter provided
Dimensions: 483mm x 305mm x 44mm (19" x 12" x 1.75")
Environmental: 0 C to 32 C (32 F to 90 F) with 5% to 95% non-condensing humidity
Message Lengths: Day - 30 seconds, Night - 60 seconds, Pacifier - 10 seconds
Sampling Rate: 24K (equivalent)
Viking ACD-10 Automatic Call Distributor
Now Every Call Center and Small Business Can Afford a Fully Featured Call Distributor
The Viking ACD-10 is a stand alone call distributor that will distribute calls from up to 10 C.O./PABX lines to up to 6 agents.
Calls will be distributed by either ACD (Automatic Call Distributor), UCD (Uniform Call Distributor), hunt group or ring group protocols. The Viking ACD-10 will answer calls if an agent is not available, play an announcement, and place the call on hold for the next available agent. Custom ringing indicates to the agent if the call has been answered by the Viking ACD-10.
Basic phone system features are also provided by the Viking ACD-10 such as transfer, intercom, 3-way calling, and RS-232 call statistics output.
Telecomwarehouse, does not represent Avaya Communication, Lucent Technologies, Nortel Networks or their affiliates in any way. Merlin, Merlin Legend, Merlin Magix, Partner, Spirit, and Definity are registered trademarks of Avaya Communication. Norstar and Meridian are registered trademarks of Nortel networks