Avaya Partner ACS API Card (R6)

The Partner Application Programming Interface(API) card is a PCMCIA card. It replaces the Backup/Restore Card for the Release 6.0.


• Enables the following applications on Partner ACS 6.0 and higher:
  
  
• Screen Pop
• Small Call Center
• Interactive Voice Response(IVR)
• 911 Solutions
• Call accounting reports
• Traffic Reports
• Customer Relationship Management(CRM)
  
  
• API is a feature enhancement for Partner ACS that allows new and existing server based applications from Avaya's DeveloperConnection program to work with and enhance the operation of Partner ACS Release 6.0 and higher.
• API is a feature that provides for switch reporting details of incoming, outgoing, transfer, and conference traffic on the switch.
  
  

Partner ACS 6.0 and higher.