Nortel BCM 50 Basic Call Center SW Authorization Code:

Nortel BCM Call Center Basic with 10 active agents paper software authorization code.

Auto Attendant can primarily greet callers, and play a different message based on your specifications. You can even be prerecorded and scheduled messages/greetings in advance for special holiday greetings and hours, etc. Up to 100 special holiday greetings can be scheduled in advance.

BCM Call Center Basic:

• 20 Configured Agents
• 10 Active Logged-in Agents
• 20 Agent Priorities
• 15 Lines
• 20 Overflow Rules
• 2 Queues
• 10 Recorded Announcements